Oak Lores Data Privacy Policy

Last Updated: 10-09-2024

At Oak Lores, your privacy is of utmost importance to us. This Data Privacy Policy outlines how we collect, use, store, and protect your personal information. By accessing or using our website, services, or products, you agree to the practices described in this policy.

1. Scope of the Policy

This Privacy Policy applies to all information collected through:

  • Our website (www.oaklores.com)
  • Online and offline sales channels
  • Communication with our team through email, social media, or other platforms

It does not cover third-party services that Oak Lores does not control.

2. Information We Collect

a. Information You Provide to Us

We collect personal information when you:

  • Make a purchase
  • Sign up for our newsletter
  • Contact us for inquiries
  • Participate in promotions or surveys

This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely via third-party services)

b. Information Automatically Collected

When you interact with our website, we may collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages viewed and time spent on our site
  • Cookies and similar technologies (See Section 6: Cookie Policy)

c. Information from Third Parties

We may receive personal information from:

  • Social media platforms (if you interact with us through these channels)
  • Payment processors or delivery services

3. How We Use Your Information

We use your information to:

  • Fulfill and manage orders, payments, and deliveries
  • Communicate with you about your orders, updates, or promotions
  • Improve our products and services by analyzing user behavior
  • Comply with legal obligations or resolve disputes
  • Enhance your browsing experience through personalized content and advertisements

4. Sharing of Your Information

We respect your privacy and will not sell or rent your personal information. However, we may share information with:

  • Service Providers: Payment processors, delivery services, and IT providers to facilitate transactions and operations
  • Legal Authorities: If required to comply with applicable laws, regulations, or legal processes
  • Business Partners: For marketing purposes, only with your explicit consent

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal or regulatory requirements
  • Resolve disputes

When data is no longer needed, it will be securely deleted or anonymized.

6. Cookie Policy

Cookies are small text files stored on your device to enhance your browsing experience. Oak Lores uses cookies to:

  • Recognize returning visitors
  • Analyze website performance
  • Deliver tailored advertisements

You can control or disable cookies through your browser settings, but this may affect the functionality of our website.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access: Request details of the personal data we hold about you
  • Correct: Update inaccurate or incomplete information
  • Delete: Ask us to delete your personal data
  • Withdraw Consent: Opt-out of marketing communications at any time

To exercise these rights, contact us at: support@oaklores.com

8. Security of Your Information

We take reasonable administrative, technical, and physical measures to protect your data from unauthorized access, misuse, or breaches. However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Oak Lores does not knowingly collect data from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us to have it removed.

10. International Data Transfers

If you are located outside India, your data may be transferred to, stored, and processed in a country with different data protection laws. By providing your data, you consent to these transfers.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the date of the last revision.

12. Contact Us

For any questions or concerns regarding this policy or your data, please contact:
Oak Lores
Email: support@oaklores.com